Return for refund within: 30 days

Return for credit within: 60 days

Standard Return Policy Overview
You may return merchandise purchased from Autoslide LLC for a refund or a replacement, provided that the procedures and requirements are followed. All returns require a return merchandise authorization (RMA) number. An RMA number must be issued within 30 calendar days after the date of purchase. An RMA number is valid for 14 calendar days after it is issued.

Refunds
Products returned with all original parts in original form will not be charged a processing fee. A processing fee of 20 percent will apply to the value of merchandise returned for a refund if original parts are not in their original form. Refunds are applied to the payment method used at the time of purchase 5-10 days after our receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your refund. Note: All AutoLuxe and MultiDrive orders will automatically incur a 20% restocking fee on any order returned for refund.

Exchanges
If you purchased a product that you wish to exchange for an alternate item, you can return the item for a refund and simply place a new order for the item you desire. We do not apply store credit to your new purchase. If we see a new purchase for equal or greater value of your return, we will waive the 20 percent processing fee if it were to apply to your return.

Defective Merchandise
Merchandise that is discovered to be defective upon receipt will be replaced. You may also return defective merchandise for a refund if done so within 30 days of purchase. 

Damaged Merchandise
All packages are inspected for damage prior to leaving our warehouse. If your merchandise is damaged during shipment by the shipping courier, please contact us immediately as we must be informed within 10 calendar days from the date of receipt for all damage claims that were a result of handling by the shipping carrier after leaving Autoslide LLC's warehouse. Damaged merchandise can be replaced with the same model only. You may also return damaged merchandise for a refund if done within 10 calendar days of receipt of shipment.

Return Shipping
Return shipping cost (the cost to send merchandise back to our store) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.

If an item you received is defective, we will replace the item with a new one. However, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost and use every good measure to ensure that the replacement order is processed quickly.

If you received Free Shipping on your order, the cost of the original shipping outbound to the shipping address on the order will be deducted from your refund amount.

Replacement Terms
We will send a product replacement for an authorized return following the completion of receiving and inspection at our facility. The most replacements will ship within five business days following our receipt of your return (excluding weekends and national holidays). We do not send advance replacements or replacements before we receive and inspect the returned merchandise. 

To receive a replacement quicker, you may place a new order for the same item (shipping not included), and we will issue a refund for the value of the returned product (including shipping), upon completion of our return process.