K9 Smart Tag for Autoslide Automatic Pet Door

Reliably lets my dog in and out when I’m working so no accidents in the house! I have the locking unit so my home stays secure too

Service was fast too

I love the door!! Works wonderfully for my figs. One improvement would be to have an option for speed control when on the dog setting. It works very slowly and I would like it to open more quickly.

Purchased an additional tag for when we have visiting pets to allow them the capability to come & go while staying with us. Easy to configure with the existing system.

Quick shipping, setup was easy, no issues. Tags are reliable. Thanks!

The electronic tags are not too big and the enclosed pouch is priceless.

This auto door system is an amazing blessing to us. We had no way to do a doggie door. This process give our dogs the ability to go in and out with out us being home. Love it!!!!!

So far so good

I ordered the new tags for replacements of older ones. They work well but did not come with covers. I sent a separate request for covers but still did not receive them.

I purchased this system a few years ago and it has been a great system.

So first and foremost, I need to commend and acknowledge the service that I have received from Brandon and Joseph at the newly opened Autoslide location in Tampa Florida. Absolutely awesome. Customer centric service and helpfulness and patient!

Second I love this product and it is a godsend for someone with multiple dogs like me.(5). My only comment would be that sometimes the unit gets scrambled when I have five dogs all lingering about this automatic door, which is hilarious but the circuit board goes a little haywire and I have to reset it. No biggie.

It can be a little tricky to install, and I received great customer service, and assistance from Brandon throughout the process. I just put in brand new renewal by Andersen windows and doors and so for me it was not an option to drill into my doors as it would void the warranty. They do mention in the literature for installation to get this specialty double-sided tape, and it worked like a charm. This tape is hard to come by and you have to be careful if you go to Amazon because they try to send me some knock off and so I had to order it a second time complaining about getting a knock off so be wise when you purchase the tape, if you need to.

We got everything up and in there and it turned out we needed this really small shim so that the gears would not grind against the track. Once we got that figured out, it was smooth sailing.

I want to also mention that I got my Autoslide back in November December 2022 and had to wait to install it because my windows and door weren't being installed until April of this year. It had turned out that I had ordered the wrong Autoslide product, and they were gracious enough to allow me to upgrade it even though I was well past returning ior exchanging it.

The only other comment I would add here on installation is read your instructions carefully; watch the videos that they offer online on their site in YouTube and take your time.

When buying this product, I would encourage anyone to also purchase the Bluetooth box or option. It's real handy to have on your phone when you have one of your pets without a tag and you hear them scratching at the door.

Mary A. and her pack!

I order the k9 tag and just got a smart tag which i already have with a button
That is not what i wanted on top of that it won't even program to my door. No one has gotten back to me for service or ti fix the problem.
I have a second dog and needed another tag so payed the 70 dollars and did not get the correct one. And the one they sent doesn't even work. Phots show what i have and ordered and what i received.

Purchased 2 replacement tags at $70 each plus shipping for our Autoslide after both tags from our original purchase failed within the first year. Received version 2.0 tags, but learned we have a version 1 receiver. Reached out multiple ways and times for support. Finally received a email back and was corresponding with the company to troubleshoot and now I haven’t received any response in the last two weeks. Meanwhile our poor pup is stuck inside when we are away. Love the Autoslide which makes it even worse that it’s not working. This experience with support is hugely disappointing.

Product works well, but isn't as "waterproof" as the K9 version is advertised to be. That's the whole reason I had to buy this additional tag, because my dog unexpectedly jumped into a pond and her tag never worked again. These tags are also incredibly expensive and feel very overpriced. Lastly, the additional tag ordered came with ZERO instructions on how to program it to my door. I had to figure it put on my own by using Google, and even then the programming did not work the way the online instructions said it should.

I purchased two tags for my two dogs so I could take them to my parent's house. We were unable to program them. Doing some research, we discovered there is a new version of Autoslide and new tags are not compatible with the old system. We made numerous calls and sent emails trying to figure out what to do, but NO RESPONSE. The week is almost up, and my parents have had to leave the door open when they are not home. One of their tags is showing some wear so what does the future hold for their two dogs???? If new tags are not compatible, do they have to purchase a new system? (It will not be Autoslide!!!!!)

Same as other review

Works good. Helps keeps the doggie door secure.

Works great!

I have at least 6 of these now.

They constantly break. Even with the new "pouch" they cannot survive any water.

Once they get wet, it is a matter of time before they are toast.

I asked for help in customer service and they sent me the wrong fobs, they did however correct it after I waited almost 2 weeks to receive my original order. All they had to do was look up the original order in November and they had all the tools they needed to do it correctly. I don't feel the fob should have quit working and cost me more money but they did not offer to send me a free one or refund my monies.

So we wanted to love this and I’m having buyers remorse. First problem was it kept skipping on the track and making a horrible noise. Then we bought 2 tags and they don’t work consistently. The door will not read them after they have been working or the door will stay open and you have to unplug the main device and plug it back in. So we bought 2 more tags thinking maybe it was just those tags. Nope, right before we were set to leave in a trip they wouldn’t work. Put new batteries in the old ones and finally after 45 min of playing with it we got it to work. They are still off and on and I’m so disappointed because this was about 1000 dollars and I hate it.

Dogs rough house w/each other & bite through case. Would like to buy extra case or metal version Did get new pouch holder which has helped but it slides around collar.

Great every dog should have one

We found the tags to be far too sensitive. Even at lowest setting and with the sensor mounted near the ceiling door would open when dogs got within 6 or 7 feet of door. Not a good situation, especially in the winter.

I have four pet tags and haven’t been able to program them. I have my doggy door back in because I haven’t been anle to get the rep that emailed me for assistance to call me back. Disappointing for what I spent and can’t get it to work!

We love them

Great product, great service after the sale

The intent is great but the rfid tags are flimsy. Electronics and pet tags dont mix. They should be inside a collar similar to the invisible fence brand. Those are bullet proof and 100 percent water proof. The pet door is incredible.. love it just tired of buying new tags. :( two black labs ......

My dog loves it and I can leave the house without worrying about “letting the dog out” it’s wonderful